ek3e Privacy Policy & Data Protection

ek3e is an online entertainment and gaming platform operated for users in Bangladesh. We place the highest importance on your personal privacy and are always committed to protecting your information.

Some key terms used in this policy are explained below:

• "Personal Information" means any information by which you can be directly or indirectly identified — such as your name, email address, phone number, financial transaction details, or IP address.
• "Data Processing" means any operation carried out on data, including collection, storage, use, transfer, or deletion.
• "Platform" means the ek3e website, mobile version, and all related services.
• "User" or "You" means every individual who accesses the platform, whether registered or not.

The ek3e platform collects information from three main sources. Each source and type of information is described in detail below:

2.1 Information You Provide Directly

Information you provide yourself when creating an account, completing verification, or using our services:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment method details for financial transactions (bKash, Nagad, Rocket, Upay, or bank account)

2.2 Automatically Collected Information

Information collected automatically through technical means while you use the platform:

• IP address and device identifier information
• Browser type and version
• Operating system and device type
• Date, time, and duration of platform access
• Cookie and session data (see details below)
• Gaming activity and transaction logs

2.3 Information Received from Third Parties

In some cases we may verify information through legitimate third parties, such as payment processors or identity verification services. This process is conducted solely to ensure the security of your account.

ek3e uses your information only for specific and legitimate purposes. Each purpose is clearly stated below:

• Account Management: To create, verify, maintain, and secure your account.
• Service Delivery: To operate gaming, betting, and other platform services without interruption.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Communications: To send important account notifications, transaction confirmations, and customer support.
• Legal Compliance: To comply with applicable laws and regulations and to respond to lawful requests from authorities.
• Security: To prevent unauthorized access, fraud, and other cyber threats.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Responsible Gaming: To identify excessive gaming and provide users with necessary support.

Protecting your information is our top priority. ek3e has implemented industry-standard technical and organizational measures:

4.1 Technical Security

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive stored data (such as payment information) is protected by advanced encryption technology.
• Firewall & Security Monitoring: Our systems are monitored 24/7.
• Two-Factor Authentication: An additional security layer to prevent unauthorized access to your account.

4.2 Organizational Measures

• Only authorized staff may access your information, and only within the limits necessary for their role.
• Data protection training is mandatory for all staff.
• Third-party service providers operate under strict confidentiality agreements.

4.3 Data Retention Period

Your information will be retained for as long as your account remains active or as needed to provide services. Information required to meet legal obligations will be kept for the period specified by law. Even after an account is closed, certain information may be retained for a defined period for legal or security reasons.

ek3e does not sell your information. However, limited information may be shared with trusted third parties in certain specific situations necessary for operating the service:

• Payment Processors: The minimum necessary information is shared with the relevant service providers to process payments via bKash, Nagad, Rocket, Upay, or bank transfer.
• Identity Verification Services: A controlled amount of information for account security and fraud prevention.
• Technology Service Providers: For server hosting, security analysis, or platform maintenance — all are bound by confidentiality agreements.
• Legal Authorities: Providing necessary information in accordance with lawful legal orders or government directives is our legal obligation.

The ek3e platform uses cookies and similar technologies. Cookies are small data files stored on your device. We use the following types of cookies:

Essential Cookies

These cookies are essential to ensure the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and remember language preferences. These cookies cannot be disabled, as the platform will not function properly without them.

Analytical Cookies

These cookies analyze collected data to help us understand how the platform is used and to improve the quality of our services. This data is completely anonymous and is not used to identify any individual.

Cookie Management

You can control cookies at any time through your browser settings. However, disabling essential cookies may cause some platform services to not work properly.

As a user of the ek3e platform, you have the following rights regarding your information:

• Right to Access: You may request to know what information we have collected about you and how it is being used.
• Right to Rectification: You may request that any inaccuracies in your personal information be corrected.
• Right to Erasure: In certain circumstances (such as after closing your account) you may request deletion of your information, although some data may need to be retained due to legal obligations.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive the information you have provided in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent at any time for data processing that is based on your consent.

To exercise any of the above rights, please contact us. We will make every effort to respond to your request as quickly as possible.

ek3e is an adult entertainment platform. Our services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor's information has entered our system, we will immediately close that account and delete the relevant data. If a parent or guardian believes their child has registered on our platform, please contact us.

If a breach of your personal data security occurs for any reason, ek3e will follow these steps:

• Identify and contain the incident as quickly as possible.
• Assess the scope and impact of the data breach.
• Notify affected users about the relevant data in a timely manner.
• Make necessary improvements to prevent similar incidents in the future.

In such cases, we always follow a policy of transparency and give the highest priority to protecting users' interests.

ek3e reserves the right to update this privacy policy as needed. If significant changes are made to the policy, we will publish a notice on the platform and, where applicable, inform you through your registered contact details.

Continued use of the platform after a policy change will be considered as your acceptance of the revised policy. We therefore encourage you to visit this page regularly.

This privacy policy is governed by applicable law. Any dispute relating to this policy will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, appropriate legal action may be taken.

If any part of this policy is unclear or if you have any questions, please speak with us directly through the contact details provided below.